Begin grooming before there is a knot to solve. Let your pet inspect the tool, reward calm contact, and stop after a few comfortable strokes. A short successful session builds more confidence than pushing through visible discomfort.

Work in the direction of the coat and pay attention around the legs, belly, ears, and tail. If you meet resistance, hold the hair close to the skin so the tool does not pull.

Persistent mats, skin changes, or pain should be assessed by a qualified groomer or veterinary professional.